a productivity tool to track and manage in-coming calls and follow-up action to your organization. ezy call manager is a productivity tool for windows 98/ me/ 2000/ xp /nt4.0/ 2003 server that you can use in a small one man, home based business or a larger corporate environment of up to 30 users. features: * can be used in networks from 1 to 30 users depending on the license purchased. use it in a windows workgroup for 1 to 3 users or download and install the database server software and use it in a client/ server mode for up to 30 users. create and open multiple databases meaning that you can use it for more than one company. * allow different users to use it and define different accounts for each user. then specify different permissions for each user. for example you can allow a user to add new records but not to delete or modify a prior record. (available from the 3 user version and above) * in-built back up and restore function (using zip compression format). * context sensitive help. press f1 key anytime for help. * preview all reports on screen before printing. * powerful search and filter functions for locating specific calls. * records the username, date & time of all users who created a new call as well as the username, date & time of users who * last edited the calls for easy auditing. * export reports to pdf, rtf, html, excel and other popular formats.